For some shoppers, self-checkout is a quick and easy way to get in and out of the store. For others, it’s an unnecessary ...

Self-checkout avoidance isn't stubbornness - science shows choosing a human cashier boosts mood, builds community trust, and ...

A new legislative proposal in New York could reshape the way millions of consumers experience self-checkout. The measure ...

It's true that not everybody likes self-checkout stations at grocery stores (including Publix), and it's also true that some stores have better self-checkouts than others. But overall, using ...

New York City lawmakers might be considering a bill that would give shoppers a discount for using self-checkout. The measure ...

It's not always about the shortest line.

Checking out from a grocery store used to be a relatively simple thing. You waited in line, then a person scanned your items, you paid — maybe even by writing a check — and then went on your way. Some ...

Target has announced a major change to its self-checkout policy. The Minnesota-based retail giant revealed Thursday that it will soon roll out limitations for shoppers looking to use self-checkout at ...

Many people opt for the self-checkout at the grocery store for a sense of peace or control, while others are protecting themselves from the embarrassment of the items in their carts. While it might ...

Target is one of many retailers rethinking its commitment to self-checkout Self-checkout’s moment seems to be fading fast. Retailers, who had been experimenting with the technology for a decade, piled ...

You’re reading Red Tape, a newsletter on the consequences of overregulation. Click here to get it in your inbox. Meghan Portfolio is manager of research and analysis at the Yankee Institute.